A Metrics Simulation Game
"When a measure becomes a target, it ceases to be a good measure."
Metrics are shadows on the cave wall. They represent reality, but they aren't reality. And when you optimize the shadow, the thing it represents can drift away without you noticing.
You'll manage 5 different organizations. Each round, you'll see a dashboard and choose one metric to optimize. The metric will improve. But what happens behind the dashboard?
5 scenarios · 3 rounds each · 5-8 minutes